Posted by Dr Michelle Wright
Just over one year on, Dr Michelle speaks with Matthias Herren who helped set up Heart2Heart, the English-language service of the Dargebotene Hand. You can find a listening ear by calling 0800 143 000 any day from 6pm-11pm, anonymously and free of charge.
A woman with an American accent is on the phone. She’s crying and feels empty. The pressure at work is enormous and she’s just heard that her boyfriend is cheating on her. She needs someone to talk and calls Heart2Heart.
The caller is one of over 1,300 who’ve dialled 0800 143 000 since the English language service was launched by the Dargebotene Hand in January 2023.
Just over a year ago, I spoke with Matthias Herren who helped set up this service and I’m really pleased to be talking to Matthias again one year on.
